Legal
Acceptable Use Policy
Operated by Venum Agency S.R.L. · Last updated: June 2026
1. Purpose
This Acceptable Use Policy ("AUP") defines the rules governing responsible use of the Mazzen platform. It applies with particular force to the web crawling feature and to the automated, LLM-assisted analysis produced by Mazzen Entity Audit, both of which carry heightened legal responsibilities.
2. Permitted use
You may use Mazzen to: • Crawl websites you own or have explicit written permission to crawl • Audit competitor websites for publicly available information in a lawful, non-abusive manner • Generate SEO insights and reports for your own business or your clients' businesses • Use the Entity Audit tool to analyze publicly available SERP data • Share and present audit outputs to clients, provided the outputs are not misrepresented as independent third-party certifications
3. Prohibited use
3.1 Unauthorized crawling • Crawling websites that explicitly prohibit crawling via robots.txt, unless you own the website or have explicit written permission • Crawling at rates that could constitute a denial-of-service attack or significantly degrade target server performance • Attempting to access content protected by authentication, paywalls, or access controls without authorization 3.2 Illegal data collection • Harvesting personal data from crawled pages in violation of GDPR or any applicable data protection law • Building contact databases, email lists, or personal profiles from crawled content • Circumventing access controls on third-party systems, in violation of Legea 161/2003 on cybercrime 3.3 Harmful or fraudulent activity • Using audit outputs to spread misinformation, defame, or make false representations about competitors or third parties • Misrepresenting Mazzen outputs as independent third-party certifications or official SEO scores • Using the platform to facilitate phishing, malware distribution, or spam • Using LLM-generated competitive analysis as the sole basis for legal, financial, or business-critical decisions without independent verification 3.4 Platform abuse • Attempting to reverse-engineer, extract, or reproduce proprietary algorithms, scoring models, or LLM prompts • Creating multiple free accounts to circumvent usage limits • Automating account creation or using bots to interact with the platform API beyond the permitted integration methods
4. Crawl responsibility
By using the Mazzen Crawler, you acknowledge that: • You are responsible for ensuring your crawl targets are crawled lawfully, including verifying you have authorization where required • Mazzen operates with controlled crawl speed and respects robots.txt directives by default • You must not modify crawl settings to override rate limiting in ways that could harm or overload third-party servers • Mazzen will not be responsible for any legal claims arising from your crawling of unauthorized websites
5. Enforcement
Violations of this AUP may result in: • Immediate account suspension or termination • Forfeiture of any paid subscription without refund • Referral to law enforcement or relevant regulatory authorities where required by law Venum Agency S.R.L. reserves the right to determine, in its sole discretion, whether a violation of this AUP has occurred.